Airlines Treatment
In late January the Atlanta airport was all but closed with a snow
forecast. My flight to Bulgaria was re-schedule for the next day. The
routing was changed from Air France on the Paris to Sofia connection
to Bulgarian airlines.
I do not speak French. But, in the Paris airport the Air France
ticket agents went out of their way to help me make the changes and
to reissue the tickets and even helped me transfer the baggage and
find the connection to the Bulgarian flight. Note what I am saying. I
was in Paris, France, dealing with French airlines and me with no
French language skills, they were wonderful (this adventure involved
about five staffers.)
I lived in Europe for the better part of ten years and have traveled
into France on many occasions, outside of Paris the people are
extremely helpful and friendly. But my past adventures in Paris
brought out all the stories of those haughty people looking down the
nose at those that do not speak French. This recent experience in
Paris at the airport debunked all the previous bad experiences. Maybe
it is a kinder more gentle world of airline travel that we are seeing?
Roger
{ This Week's Index | Next Letter }
{ Main Letters Page }
